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Philosophy
To make every effort to ensure that the clothing we supply are
of the highest quality, fairly priced, reach you in perfect
condition, and are delivered promptly. |
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Credit, Debit & Charge cards
Credit, debit & charge cards are accepted without surcharge.
However, we reserve the right to deliver only to the cardholders
billing address. You may be asked to provide us with proof of
your address at anytime. This is to prevent credit card fraud.
Use of stolen credit cards will result in international police
notification and court action in all cases. |
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Cheques
Personal or business cheques are welcomed but clearance is required
prior to order shipping. This can take up to 5 working days
from when we receive the cheque. |
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Prices
We reserve the right to amend our prices without prior notice.
All goods sold are subject to the prices ruling at the time
of ordering. We are not obliged to supply goods to you until
we have confirmed acceptance of your order. |
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Product Availability
All orders and special offers are subject to availability. We
stock hundreds of items and are sometimes dependent on our own
suppliers to deliver stock. We will always try to inform you
if an item is not in stock at the time when you place your order.
We shall hold the order until all items are in stock unless
you agree to pay additional shipping charges. |
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UK Customers
If your goods do not arrive within 3 days of dispatch, first
call or e-mail us to confirm your order has been shipped. Normal
delivery time after dispatch is approximately 1 to 2 days. |
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Overseas Customers
If your goods do not arrive within 8 days of dispatch first
contact us to confirm that your order has been shipped. We can
not investigate lost or missing parcels until 8 days have elapsed.
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Import Duty and Taxes
It is your responsibility as the customer to pay all applicable
custom's fees and taxes for your country. |
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General Information
We may refuse to take your orders if we feel you have been false
in your information. We reserve the right to amend our terms
and conditions at any time without prior notification. We do
not distribute customer details or e-mail addresses to third
parties. Marketing e-mails are only sent to consenting mailing
list subscribers and your details can be removed at any time.
Contracts between us and you shall be governed by English law
and the courts of England and Wales shall have non-exclusive
jurisdiction over any dispute. |
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Customer Services
If you are not happy with your order or the service you have
received you may contact our customer services department by
telephone on (UK) 07968 737085 (calls are charged at standard
national or international mobile rates). You may call in between
the hours of 10 a.m - 5 p.m Monday - Friday on 01642 800451
or you can e-mail us at cutomer_service@red7clothes.com.
We will do our best to reply promptly. |
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The terms of this contract do not affect
your statutory rights as a consumer.
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